Cowboy-Western-Decor.com by Blue Lake Brands

Welcome to www.Cowboy-Western-Decor.com by Blue Lake Brands

We offer Western Bath, Kitchen, Western Window Treatments, Western Bedding, Home Decor, Western Pillows and more.

Blue Lake Brands
Customer Service Dept
servicedept@bluelakebrands.com
1-888-368-7771

Shipping Information:

We ship by UPS or Fedex ground to the Lower 48 States only.

We do not ship to P.O Box and Military addresses.

We do not ship International, Canada, HI or AK at this time.

Payment Options: (Order Online 24 hours/ 7 days a week)

Pay by Credit Card using Our Secure Server.

We safely accept:

Visa

Mastercard

Discover

PayPal

**For PayPal customers: We ship to PayPal "Confirmed Addresses" only.

PayPal accepts AMX, Visa, MC and Discover.

If you want to checkout through PayPal, you do not have to have an account with them.

Credit Card Safety: Shopping at Blue Lake Brands is safe and guaranteed. Our secure server software encrypts information so that is cannot be read as it travels over the Internet. You can feel confident that your information is protected by our secure server. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet. Secure Socket Layer (SSL) with 128-bit encryption to shield transactions.

Sales Tax: There is a 6.25% Sales Tax that is collected only on orders sent within the state of MA. This also includes Tax on shipping and handling.

Returns: Please contact us at:

servicedept@bluelakebrands.com if you have a return to get the proper address for the factory.

Items are available for a refund 14 days from Date of Delivery less shipping charges.

Returns are for original buyers only, no third party refunds or exchanges.

Any Damaged items must be reported in 5 days in order to receive a replacement.

Customer is responsible for return shipping charges on any product being returned.

Products returned to us for refund or replacement must be in its original packaging with Tags still attached.

We do not refund shipping charges unless item was defective.

All returns must go through our Return Authorization Process (RA).

To get a RA number email us with your Name and Order number. When you receive your RA number, it will need to be printed on the outside of the package.

Any returned package that does not have an RA number will be returned to the sender.

You will receive an email from us informing you that we have received your return.

Please allow 2 weeks for processing.